Sheraton Bandung Hotel & Towers

The staff were very friendly and helpful, spacious room with a great view. Very clean, breakfast was great and there was soy milk! Most hotels do not provide dairy alternatives. The cleaning staff are great! I was always came back to a very clean and spotless room (plus a little joke with my plushie xD ) The view from the balcony was very nice and it was really nice to be able to wake up to a clean fresh air. We actually had some problem with our pick-up taxi (from the train station to the hotel) and the staff were very helpful to assist us to solve the problem and we were able to get a free taxi from the hotel on our departure day. There’s also a free concierge service, so we didn’t have to worry about our luggages

From the moment we step into the hotel, you're enveloped in a warm and welcoming atmosphere, courtesy of the friendly and attentive staff. The exceptional breakfast buffet, featuring a wide range of delicious options, is a fantastic way to start your day.

this property has all the hallmarks of a 5 star hotel - however, to enjoy the full 5 star experience you need to book one of the 'tow,er' rooms, which also have the added benefit of access to the 'tower lounge' !! (garden view side is better than pool view side) - note: the staff go out of their way to assist in every respect (every request we made was completed)

The Food specially for breakfast and many kind type of menu, the restaurant staff very helpful specialy Mr. RAMDAN AND Mr Rifai (if not mistaken). The pool always clean and surprise Cake for our Wedding Anniversary from Sheraton

The hotel is located in North Dago, alongside the main street, although its located in the busy street area, the hotel designed to be very secluded and provide a sanctuary like environment, the flora around the hotel is very well maintained and very well placed creating a cozy cold atmosphere, The room is spacious and cozy well equipped with all the necessary amenities. The staff is very helpfull and very attentive to our every need, while checking in, the front desk also offered to care for the kids by walking them around the hotel compound, they also entertain our kids after breakfast by bringing them to the rabbit area, fish pond and horse area. Special thanks to shelly (front desk) for catering all our need and request while we are there...